Data Protection

Data Collection and Processing

At Canada Pharma Hub, we are committed to safeguarding the privacy of our website visitors and service users. We collect and process data in accordance with the General Data Protection Regulation (GDPR) applicable in the United States of America. User information is collected and processed fairly, with transparency and due diligence, ensuring that individuals are informed of their rights. Personal data may include, but is not limited to, names, contact information, and health details, submitted through our platform. Processing of data is limited to relevant, necessary purposes and conducted with the utmost care to ensure its security and confidentiality.

Data is processed only when necessary to fulfill user requests or enhance services provided on our platform. With user consent, we collect data through various means such as registration processes, customer support interactions, and online forms. Users have the right to access their data, request correction of inaccurate information, and seek deletion of their data under certain circumstances, further reinforcing our transparency and commitment to data protection.

Legal Basis for Data Processing

Our data processing activities are grounded in legal statutes and user consent, strictly adhering to GDPR principles. We ensure that data processing is conducted only when it satisfies at least one legal basis as defined by the regulation. Such bases include user consent, fulfillment of contractual obligations, compliance with legal obligations, protection of vital interests, tasks carried out in the public interest, and legitimate interests pursued by Canada Pharma Hub or a third party.

User consent is sought through clear, accessible means at the point of data collection, ensuring that individuals are fully informed. Where explicit consent is required, it is obtained separately, and users have the right to withdraw consent at any given time without affecting the lawfulness of processing based on consent before its withdrawal.

User Rights Under GDPR

Canada Pharma Hub recognizes and respects all individual rights conferred by the GDPR, facilitating users' rights to access, rectification, erasure, restriction of processing, data portability, objection, and rights related to automated decision-making and profiling. Users can exercise these rights by contacting us through our designated data protection contact channels.

Requests are responded to promptly, within the statutory timeframes, without undue delay. Documentation of all requests and resolutions is maintained to ensure transparency and accountability in our data protection practices. Inquiries or complaints regarding data handling or privacy concerns can be addressed to our data protection officer via the email [email protected].

Data Security Measures

We employ robust security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our comprehensive data protection strategy includes encryption protocols, access control mechanisms, regular security assessments, and adherence to industry-standard best practices. Data breaches are promptly managed, with affected parties notified in accordance with regulatory requirements.

Employees are trained to ensure awareness of data protection policies, reinforcing a culture of privacy and vigilance. Continual evaluation and improvement of security measures ensure ongoing protection of user information, and collaboration with data processors and external partners is conducted under strict conditions to maintain data integrity and confidentiality.